General Information
Call Center
For information or any questions about EPFL, call us at:
- Phone: +41 (0)21 693 11 11
Open from 8am to 5pm, Monday to Friday (except holidays).
The EPFL Welcome Desk is located in the Rolex Learning Center.
Visit the Welcome Desk website for information on its services and opening hours.
The EPFL Student Desk assists students and doctoral candidates by answering their questions and handling their requests via email, telephone, or in person.
Detailed timetables and contact information are available on the Student Desk website.
Contact our Media Services for detailed information about EPFL and our community, organizational structure, operations and missions.
To learn more about job opportunities and the terms of employment at our School, visit the Working at EPFL website.
The EPFL Alumni Club runs various programs and events for EPFL graduates around the world.
Support and emergency contacts
Emergency assistance is available 24/7:
- From an EPFL landline: 115
- From a mobile phone: +41 21 693 30 00
- From the EPFL Campus app: SOS
For more information, visit our Security, Prevention and Health website.
The IT Support Desk is open from 8am to 6pm, Monday to Friday.
User guides and support are also available on our IT Support website.
Online directories
Use our online “people” directory to find an EPFL community member.
Use our online “units” directory to find contact information for all EPFL units.
Use our map feature to find a specific location on any of our campuses.
For details on how to get to our campuses, visit the Getting to the EPFL campuses website. There, you can also download campus maps in PDF format.
In order to guarantee an optimal mail delivery, please do not forget to display the correct ‘station’ name.
Please do not use services full name but their official abbreviation.
Example:
Emmett Brown
EPFL SB B2F-LAB
PH H1 446 (Bâtiment PH)
Station 3
CH-1015 Lausanne