Do not hesitate to contact our responders for any assistance. It is important not to move and to wait for the arrival of the emergency response unit. For a speedier response, dial EPFL’s emergency numbers and not 144 or 112.
Procedure to be followed to assist a person:
- Raise the alarm
- +41 21 693 30 00
- 115 (fixed line)
- SOS (EPFL Campus app)
- Ensure safety
- Your own safety
- The victim’s safety
- Secure the perimeter
- Provide first aid
- Reassure the victim
- Guide and inform
- Inform the rescue services
![](https://www.epfl.ch/campus/security-safety/wp-content/uploads/2019/03/IMG_8043_DxO-300x200.jpg)