The Cisco Jabber softphone is a Unified Communication software available for all EPFL employees. It offers presence, instant messaging, voice and video communication, voicemail, screen sharing and conference services…
User guides:
Install Cisco Jabber
Download the Cisco Jabber application on Windows, MacOS, iOS and Android. Anyone with a personal phone line can use Cisco Jabber.
Request softphone accessories
To request a headset and / or webcam for a softphone in exchange for your hard phone or your old accessories. Request subject to internal approval.
Request a SIP line for Linux
Request for a softphone for Linux (SIP and XMPP client). Configuration available for experts. No support.
Activation of a personal number
The activation of an EPFL personal number is automatic. The process of creating a personal number is linked to the accreditation property “Own a phone number”. This includes the possibility to have voice mail and Jabber for Windows, Mac, Android and iPad.
Support
- If you have any problem with the installation, the configuration or the use of the Jabber softphone, please contact first your local IT support for the 1st level support.
- For any other problems encountered when using your Jabber softphone, we suggest you consult our FAQ.
- If you do not find the solution to your problem, contact the Service Desk.
Access to the support web site
mail : [email protected]
phone : 021 / 63 1234
FAQ Jabber
Find frequently asked questions about Cisco Jabber and solutions to common problems.