The email migration process is currently underway for students. If you encounter any issues accessing your messages, please refer to the following knowledge base: https://go.epfl.ch/KB0017853
Redirection of emails at the mailbox level has no longer been authorized at EPFL since 2023. Existing redirects have not been migrated to Exchange Online. If a user sets up an email forwarding, he or she does so at his or her own risk and assumes full responsibility. No technical support will be provided on this matter.
Access to webmail : ewa.epfl.ch
Note : strong authentication (2FA) required from November 27 for all connections to the EPFL mailbox via ewa.epfl.ch
General settings for accessing your mailbox :
- Email address: name.surname@epfl.ch
- Ingoing mail server POP3 or IMAP: ewa.epfl.ch
- Username: the username “Gaspar” that has been given to you
- Outgoing mail server SMTP: mail.epfl.ch
- LDAP server (directory): ldap.epfl.ch , search base: o = EPFL, c = CH
Reminder of the ports related to mail:
- IMAP: 993 + SSL / TLS (normal password)
- POP: 995 + SSL
- SMTP: 587 + STARTTLS/TLS (authentified)
Exchange server: ewa.epfl.ch
Secrure SSL connection: yes
Username: username
Password: the one of your email
Synchronize Email: yes
When the AD domain is required, it is INTRANET for the students and for employees.
Redirection of emails at the mailbox level has no longer been authorized at EPFL since 2023. Existing redirects have not been migrated to Exchange Online.
If a user sets up an email forwarding, he or she does so at his or her own risk and assumes full responsibility.
No technical support will be provided on this matter.
If a user sets up an email forwarding, he or she does so at his or her own risk and assumes full responsibility.
No technical support will be provided on this matter.
Access to webmail : outlook.office.com
| Applications / Configurations | Plateform | Protocol | DSI Supported |
| Windows / Outlook | Windows | Exchange | Yes |
| Mac/Outlook for Mac | Apple | Exchange | Yes |
| Mac/ Apple Mail | Apple | Exchange | Yes |
| Linux /Thunderbird | Linux | IMAP- OAUTH2 | No |
Thunderbird specific settings :
- Email address: name.surname@epfl.ch
- Ingoing mail server IMAP: outlook.office365.com
- Username: your email address
- Outgoing mail server SMTP: smtp.office365.com
- Authentification: OAuth2
- IMAP: 993 + SSL / TLS (normal password)
- SMTP: 587 + STARTTLS/TLS (authentified)
You can access your email via a mobile phone using these authorized applications.
| Applications | Plateforms | Protocols |
| Outlook | IOS/Android | Exchange |
| Apple Mail | IOS | Exchange |
| Google Mail | IOS/Android | Exchange |
| Thunderbird | Android | IMAP-OAUTH2 |