User support
Through its Service Desk, various specialized teams and its online portal, EPFL offers you a wide range of support in your IT activities.
Support platform
Report a problem, track requests, view status of IT services, …
Support platform user guide
How to use the support platform
Service Desk
Monday to Friday 08:00 – 18:00 1234@epfl.ch 021 693 1234
Support on software and OS (operating systems)
Hardware support
Contact
Our Service Desk supports all your IT problems & queries
Monday to Friday: 08:00 – 18:00
Access to the Service Desk platform
mail: 1234@epfl.ch
phone: 021 / 693 1234