The CRI (IT Repair Center) from EPFL is closely linked to the VPO-SI-ITOP-SDESK. The team is composed of two technicians whose mission is to guarantee IT maintenance as a second level support. The CRI is only able to repair hardware that is both properly inventoried and EPFL ‘s property.
The CRI provides a repair service but does not provide equipment or spare parts.
The CRI does not deal with all types of computer equipment. Please consult the following pages for more informations:
All repairs must go through a standard request:
For all other requests and questions concerning the CRI, please contact the Service Desk:
Web site : 1234.epfl.ch
Tél. (021) 693 1234
e-mail: [email protected]
Local : MA A0 393