The Cisco Jabber softphone is a Unified Communication software available for all EPFL employees. It offers presence, instant messaging, voice and video communication, voicemail, screen sharing and conference services…
There are two protocols that can be used to communicate with persons outside EPFL with Jabber:
- SIP
Type the URI of your contact in the Search / Call field.
Ex: test-uri@epfl.ch. Don’t hesitate to contact the above URI to make a test.
- H.323
Type the IP address of your contact, plus “@h.h”
Ex: 130.59.10.80@h.h
To join a system connected to a Gatekeeper (3155500@192.169.141.55 or 192.169.141.55##3155500), dial the number + a dot “.” + IP address + “@h.h”
To be contacted by an external contact, his/her equipment must be able to communicate with any of these protocols SIP or H.323.
- SIP
Communicate your URI to your external contacts, this:
- Your e-mail address. Ex: firstname.surname@epfl.ch
- Your internal number. Ex: 30195@epfl.ch
- H.323
Communicate the IP address server and your internal number to your external contacts :
-
- IP of server + your internal number. Ex: 128.178.103.11##30195
- Your internal numbe + IP of server. Ex: 30195@128.178.103.11
Your external contact, choose one of the two syntaxes above as the ability to compose @ or # on their videoconferencing equipment
-
You can contact either a colleague on his internal nzumber, either a videoconference room.
To contact the videoconferencing system of a given room, type:
- Its internal telephone number. Ex: 39207
- Its URI. Ex: aphrodite@epfl.ch
- Its IP addrese plus “@h.h” for Polycom . Ex: 130.59.10.80@h.h
You can find this information on the standby screen of each videoconferencing equipment.