The Cisco Jabber softphone is a Unified Communication software available for all EPFL employees. It offers presence, instant messaging, voice and video communication, voicemail, screen sharing and conference services…
![EPFL call World](https://www.epfl.ch/campus/services/wp-content/uploads/2018/06/epfl-call-world_sm.png)
There are two protocols that can be used to communicate with persons outside EPFL with Jabber:
- SIP
Type the URI of your contact in the Search / Call field.
Ex: [email protected]. Don’t hesitate to contact the above URI to make a test.
![SIP - URI](https://www.epfl.ch/campus/services/wp-content/uploads/2018/06/sip_uri.png)
- H.323
Type the IP address of your contact, plus “@h.h”
To join a system connected to a Gatekeeper ([email protected] or 192.169.141.55##3155500), dial the number + a dot “.” + IP address + “@h.h”
![World call EPFL](https://www.epfl.ch/campus/services/wp-content/uploads/2018/06/world-call-epfl_sm.png)
To be contacted by an external contact, his/her equipment must be able to communicate with any of these protocols SIP or H.323.
- SIP
Communicate your URI to your external contacts, this:
- Your e-mail address. Ex: [email protected]
- Your internal number. Ex: [email protected]
- H.323
Communicate the IP address server and your internal number to your external contacts :
-
- IP of server + your internal number. Ex: 128.178.103.11##30195
- Your internal numbe + IP of server. Ex: 30195@128.178.103.11
Your external contact, choose one of the two syntaxes above as the ability to compose @ or # on their videoconferencing equipment
-
You can contact either a colleague on his internal nzumber, either a videoconference room.
To contact the videoconferencing system of a given room, type:
- Its internal telephone number. Ex: 39207
- Its URI. Ex: [email protected]
- Its IP addrese plus “@h.h” for Polycom . Ex: [email protected]
You can find this information on the standby screen of each videoconferencing equipment.