Social consultation
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Social councelors are on campus to offer you support, work with you to find personalised solutions and refer you to the right specialists if necessary. This involves working on:
- the here and now, based on your needs
- developing your resources
- what can be done to get better
Our role
- Preventing disruptions in the academic career
- Detecting risks of precariousness
- Verbalizing difficulties and reassuring
- Promoting stepping back
- Identifying and highlighting the resources and skills
- Supporting decision-making and encouraging action
- Supporting the process of change
Our field of action
Studying at EPFL offers a stimulating, new and demanding working and living environment that confronts students and Phd students with new challenges. Life can also bring new situations for which an outside perspective or help can be useful.
The topics covered are as follows:
- Managing stress, fear and anxiety
- De-motivation
- Choice of studies and orientation
- Exam preparation
- Bouncing back from failure
- Family and relationship worries
- Conflicts
- Integration and isolation
- Organisational and/or learning difficulties
- Administrative issues
- Financial problems and social scholarships
- Study arrangements
What we bring
A 6-step approach to help you resolve the situation using your own resources:
- Welcome and explore the situation
- Clarification of needs
- Define objectives
- Making the most of available resources
- Working together to co-construct solutions
- Monitoring implementation
Knowledge of:
- the problems frequently encountered by EPFL students and Phd students, enabling us to quickly understand your difficulties and provide you with guidance.
- EPFL’s internal support network (Trust and Support Network), with whom we can collaborate if necessary.
- the external network, so that we can refer you to other available resources: administration, social insurance, legal support, services and associations on specific topics.
- EPFL services and a privileged link with, in particular, the Registrar’s office, the Doctoral school and the Transversal Skills and Career Center, with whom we can connect to help you understand and resolve your situation.
Support, advice and guidance for:
- what can be done at EPFL to adapt studies and exams for students with disabilities or chronic illnesses. For more information, click here.
- EPFL social scholarships applications and the financial implications. For more information, click here.
…
The social consultations gave me a safe space to hear my own thoughts and feelings out loud and equipped me with great tools to understand them.
The social consultations allowed me to overcome my fears, regain my zest for life, and my determination. I highly recommend it!
Making appointments/requests for information
- Monday to Friday
- by appointment
- free of charge
- confidential
- in English or French
- face to face or online
Link with internal partners
The social consulation is member of the EPFL Trust and Support Network
Keys to success
The social consultation provides resources to support you
Emergency
On EPFL campus
- From an EPFL landline: 115
- From a personal mobile phone: 021 693 3000
- EPFL campus app : SOS
Out of EPFL campus
- Phone: 144
- Call center for on-call physicians : phone 0848 133 133
Assessment of the situation and assistance/redirection based on the person’s needs and location
- La Main Tendue phone 143 / chat: www.143.ch FR/ENG/IT
- Pro Juventute phone 147 / chat: www.147.ch FR/DE/IT
- Ontécoute.ch : chat: www.ontecoute.ch FR
Contact
EPFL
Student Affairs
Bâtiment BP