Accounts on our facilities

A valid accreditation at EPFL is required to get an account on our facilities.

A request needs to be submitted to SCITAS via a corresponding request form.


Accounts for researchers

Pay-per-use account

Account creation for a lab or a project : pay-per-use accounts are charged for their real usage of the system. The fees are eligible for FNS and ERC as service costs.

Monthly invoices are sent to the lab. The invoices can be sent to FNS and ERC for reimbursement.

⇒  Service Request Forms

Priority access for research emergencies

Access for emergencies can be given for special needs (end of thesis, conference, paper submission deadline, etc.).

⇒  Service Request Forms


Accounts for students

Bachelor and Master projects

EPFL bachelor and master students can ask SCITAS for a temporary account with limited access to HPC resources for their semester projects and master theses. Free access is given to Helvetios (CPUs) and Izar (GPUs). 

SCITAS will create an account after having verified the status of the student. Only students with a valid EPFL accreditation can ask for an account.

Access is granted for the duration of the semester. Accounts are automatically erased when the semester is finished (beginning of July for the spring semester / beginning of February for the autumn semester). Once the account is erased, all data on /scratch and /home will be erased as well.

N.B. Access to the infrastructure for courses is handled by the Teachers/Teaching Assistants. Please don’t use this form if you need access for a course. Kindly contact your TA.

⇒  Service Request Forms


External collaborators

External collaborators can have an account provided they have an accreditation within the lab they are collaborating with (status “Outside EPFL” / “Hors EPFL” with a GASPAR username and password).

Accounts created through the https://guests.epfl.ch/ portal cannot be used for access to the clusters.


Rates

Our prices are available here (as of November 2024).

Rates may be adjusted yearly to reflect changes in the costs of building and operating the facility. Users are informed of price changes with a minimum of one month’s notice.


User documentation

Our user documentation is available here.


Technical support

If you need technical assistance, please contact our support by sending an e-mail to 1234@epfl.ch. For a quicker processing, please put the word “HPC” in the email subject. This way, the ticket is directly assigned to us and doesn’t need to be sorted by the general Help Desk.

Support Tickets


Administrative support

If you have questions concerning the accounts or any other administrative aspects, please contact our Administrative Assistants.

SCITAS staff