Our services

IT Purchases

  • Laptops
  • Desktops
  • Accessories, cables, USB drives, …
  • Inventory management
  • Software
  • Call for tenders

Local support

  • Laptops
  • Desktops
  • Printers
  • Network
  • Outlet activation
  • Wifi
  • VPN
  • Video conferencing – Zoom Room
  • Help with identity management (Gaspar, Accred)
  • Device backup
  • Classroom

IT Infrastructure Management

  • Centralized storage
  • Installation and configuration of research-related servers
  • Installation and configuration of business software for teaching
  • Management of IC Cluster services
    • HaaS (Hardware as a Service)
    • CaaS (Container as a Service)
  • Hosting of Internet sites
    • “non-WordPress EPFL”
    • Datasets

Application Development

  • Internal applications
    • HotCRP
    • Management of contacts and assets
    • IC-Services
    • Student tracking for sections
  • Relationship with suppliers for website developments

Coordination with the IT department

  • IT Security Management (CSI)
  • Basic Services Organization (OSB)
  • Coordination of Faculty IT Managers (CRIF)

Out of scope

  • Hardware storage
  • Inventory controls (excluding those in data centers)
  • Accreditations
  • Website content management