One of the most fundamental IT challenges in the coming decades will be how to develop the best interfaces to connect the human user with automation systems such as AI and the wealth of information available in emerging platforms. Interfaces are now going through a revolution with advances in conventional devices (e.g., interactive screens), immersive head-mounted displays (HMD) and in a number of emerging sensing technologies ranging from audio/visual to environmental monitors to haptic interfaces.
For the user and the user experience, what happens in the machine is often less important than how effectively he or she can interact with the IT platform. With the unprecedented proliferation of mobile platforms, HCI is now at the core of guaranteeing success and acceptance of future IT paradigms.