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Administration of GASPAR, mailing accounts, Network access for hosts, EPNET network services (IP address administration, network modification), Intranet access, Inventory.
Installation, configuration and maintenance of laptop and desktop computers. Helpdesk for Windows, Mac and Linux computers.
Seeking for IT Support, create a ticket sending an e-mail to:
– it.isic@epfl.ch for IT Support at EPFL CH and BCH
– it.valais@epfl.ch for IT Support at EPFL Valais
– eln@epfl.ch for ELN related incidents
After having created a ticket, you may be asked to open TeamViewer for support by Remote Desktop:
click here to download “TeamVewerQS.exe” and run it !
People
Platform Leader
Team EPFL Valais Wallis (Sion)
Location I19 N3.21 : Industrie 19 building, access only via the I17 cafeteria and then via the footbridge between the two buildings.
Postal address :
EPFL Valais – IT support
Rue de l’Industrie 17 – CP 440
CH-1951 Sion
IT support for all units of EPFL Valais Wallis – Buildings Industrie 17 and Industrie 19.
Fisrt Level IT support for ENAC units in ALPOLE building.