All delivered orders are received, inspected, and prepared by the SV Store personnel. The storage and handling conditions specified by suppliers are strictly adhered to, ensuring the cold chain is maintained until items are handed over. Users are notified by email when their orders of external products or in-stock items are ready for collection. They are then invited to come to the SV Store counter, located at SV 0508 during operating hours.
IMPORTANT: Proper storage or condition of products delivered to the SV Store that are not linked to a Catalyse order form, and for which the origin and type of merchandise are unknown, cannot be guaranteed. Responsibility for these items lies with the recipient.